DPU To Conduct Automated Telephone Survey

COUNTY News: 

 

Los Alamos Department of Public Utilities (DPU) customers may receive an automated telephone survey sometime between 9 a.m. and 9 p.m. the week of Oct. 23.

 

The purpose is to assess the effectiveness of the DPU’s public awareness program designed to promote natural gas safety for all stakeholders, including customers without gas heaters or appliances.  Survey duration is approximately five minutes long.  

As a natural gas provider, DPU is committed to safely delivering gas to the community. It is equally committed to educating Los Alamos citizens not only on the benefits, but also on the potential dangers of natural gas and how to prevent possible injury or harm. Survey responses will allow DPU to measure and better focus its communication efforts to promote improved understanding of natural gas safety.

Survey questions are designed to align with the U.S. Department of Transportation’s public awareness requirements outlined in the 49 Code of Federal Regulations Section 192.616 and the API RP 1162 – Public Awareness Programs. DPU officials thank the Los Alamos citizens for their cooperation in taking this survey.  Questions may be directed to the DPU at 505.662.8333 or CustomerCare@lacnm.us.

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