UPDATE: LAPD’s Dispatch Center 911 phone lines are now working properly again.
The Los Alamos Police Department’s Dispatch Center is reporting that its 911 phone lines are not operating properly.
Phone calls coming in on 911 are forwarding to Santa Fe’s police dispatch center as an interim solution, and Santa Fe dispatch is then working the calls made to 911 back to LAPD dispatch using cell phones to relay information.
Phone technicians are on their way to the Dispatch Center to try and resolve the issue and Century Link is also investigating the phone line. Radio transmissions are not impacted – dispatchers are able to receive and transmit information with public safety services via their radio system.
Dispatchers have two LAPD cell phone numbers that the public can use in the interim until local 911 service is restored: 412-0735 and 412-2172.
No estimate yet on when 911 line service may be restored.