STATE FARM News:
As wildfires continue to erupt and spread throughout New Mexico, State Farm reminds impacted customers to evacuate if ordered to do so, or if risk appears imminent.
Also, residents with wildfire damage are encouraged to file a claim as soon as possible to begin the recovery process. We encourage New Mexico customers who had to evacuate to save receipts for their living expenses like lodging, food and pet boarding as coverage may be available while you are subject to mandatory evacuation orders.
Assets
Mandatory evacuations
- Safety first: Material things can be replaced but the loss of life or serious injury can’t be fixed;
- Stay tuned: Follow news reports and information from first responders;
- Keep living expenses receipts: They may be reimbursable after meeting your deductible; and
- What to expect from the claims process: We will work with you closely to resolve your claim.
Steps to take now before your home is threatened
- Know Your Evacuation Plan: Create and discuss where to go, who to call, etc.;
- Make a home inventory: Take pictures and video to document your personal possessions, because proof of ownership can make your claim settlement easier and faster. A quick video of each room can help later on;
- Back up your information: Back up vital photos, documents and financial information;
- Create an evacuation package: Put original vital documents and irreplaceable items (paper photos, family heirlooms, etc.) in one place so it is ready to go; and
- Talk to your agent: Discuss your coverage needs, understand your deductible and the difference between the current market value of a property and its replacement cost.
If you sustain damage, file a claim.
When it is safe to do so, file a claim. Contact State Farm® to get the process started – contact your agent, call 1-800-SF-Claim, go to statefarm.com or use the mobile app.