Utilities Manager Briefs Council on Gas Issue

Department of Public Utilities Manager John Arrowsmith briefs County Council during the public comment section of tonight’s meeting about the status of the approximately 800 local customers left without gas Wednesday. Photo by Carol A. Clark/ladailypost.com

DPU News:
Crews with the Los Alamos Department of Public Utilities have been working long hours to restore natural gas to approximately 800 North Mesa customers.
Unexpectedly, the gas line feeding North Mesa residents was depressurized Wednesday afternoon, during a gas line tie in.
Efforts to restore gas service began Wednesday afternoon. DPU employees went door-to-door to shut off gas valves to each and every North Mesa customer, pressurize the gas lines, and then revisit each home to turn gas back on and relight appliances.
As of this morning, gas was restored to half of the affected homes.
Door tags are being left for customers that are not home when crews attempt to turn natural gas back on.
Those customers are encouraged to call the 311 Customer Care Center at 505-662-8333 between the hours of 8 a.m. and 5 p.m.
After 5 p.m., customers should call Police Dispatch at 505-662-8222. Crews plan to work into the evening, if necessary, to ensure that all customers’ natural gas has been restored.
DPU Officials advise that employees are responding to customers as quickly as possible. However, due to the volume of residences affected, DPU personnel are not able to provide a definitive time of arrival.

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