Social Media: The End Of Social Graces?

Communication expert, professor and author Leslie Shore


Avoid the pitfalls of poor etiquette on social media with these five reminders from communication expert Professor Leslie Shore:

  • Don’t respond to a post or comment out of emotion – Take time to process what you have read or seen and allow yourself time to reflect on your thoughts before commenting out of anger or jealousy. You and your ‘friends’ will be grateful you did.
  • Remember who your ‘friends’ are – Before sharing your pregnancy, engagement, or other news on FB or twitter—think. Your family and friends should hear it from you first.  Before you share your party photos, is there someone who will be hurt they weren’t invited?
  • Keep your personal conversations personal – There is no need to take your private life public. Tweeting your boyfriend you love him or telling your sister how angry you are on FB will only open up dialogue to those who have no need for involvement.
  • Stay truly connected to those who matter – Don’t wish your family a happy birthday on FB, pick up the phone or make the trip to see them. Instead of sending invites, thank you’s, and holiday cards online, send your loved ones something they can keep forever. 
  • Don’t brag No one likes a bragasaurus in person, so why would they ‘like’ one on social media. It’s fine to tell folks what you’re doing and share good news, but if it turns into a brag-fest, you will be un-liked, un-linked and un-followed!

National speaker, communication expert, professor, and author Leslie Shore is the owner of Listen to Succeed, a consultancy that focuses on using listening analytics to help clients achieve their highest level of effective communication. Her book, Listen to Succeed and its companion listening analytics tool, Listening Effectiveness Profile, is used in universities, businesses and non-profits throughout the United States and Canada.

Her articles and expertise have been cited in several publications, including the Washington Post, Fast Company, Scientific American, Well Being Journal and New Spirit Journal, and she is a regular on TV and talk radio nationwide.