QNM News:
ALBUQUERQUE – Quality New Mexico’s (QNM) New Mexico Performance Excellence Award Program announces nine recognition recipients: six receiving Piñon Recognition and three receiving Roadrunner Recognition.
Quality New Mexico’s Performance Excellence program is designed to recognize New Mexico organizations that strive to be role models.
“I’m delighted to announce the 2014 New Mexico Performance Excellence Recognition Recipients” QNM President/CEO Julia Gabaldon said. “These organizations are striving for world class excellence and providing the best service to their customers. We are very proud of them and I encourage organizations in every sector to follow their lead.”
In addition to formal recognition, the NMPEA’s multi‐tiered process assists New Mexico organizations along their path to achieving performance excellence, which means being role models in customer and employee satisfaction, sound management, innovation, and results. Piñon and Roadrunner Recognitions are ‘steps’ to achieving the pinnacle of performance and earning the NMPEA’s prestigious Zia Award.
New Mexico organizations that want, and are open to, feedback on their overall performance submit a self‐assessment to the program for an in‐depth review, site visit, and written feedback from a team of volunteer Examiners. Modeled after the Malcolm Baldrige National Quality
Award, QNM’s process is based on the time‐tested Baldrige Criteria for Performance
Excellence® which provides a framework and criteria to guide improved performance. Piñon Level Recognition means these organizations show evidence they are in the early stages of using systematic processes as a foundation to attain improved outcomes.
The 2014 Piñon Recognition Recipients:
- City of Santa Fe – Santa Fe
- LifeROOTS, Inc. – Albuquerque
- Los Alamos Public School District – Los Alamos
- New Mexico Philharmonic – New Mexico
- Nuclear Material Control and Accountability Group, LANL – Los Alamos
- Quality and Performance Assurance Division, LANL – Los Alamos
Roadrunner Level Recipients demonstrated progress in building sound and systematic processes and attaining improved outcomes. Roadrunner Recognition Recipients are:
- Los Alamos Department of Public Utilities – Los Alamos
- New Mexico Motor Vehicle Division – New Mexico
- Nor‐Lea Hospital District – Lovington
These recipients will be recognized at the Governor’s Residence Dec. 3 and formal recognition will occur at the 2015 Quality New Mexico Learning Summit & New Mexico Performance Excellence Awards Ceremony, April 7 and 8 at Isleta Resort.
To date, QNM has recognized 743 New Mexico organizations with 14 having achieved the Zia Award, and two achieved the Malcom Baldrige National Quality Award. Quality New Mexico’s mission is to drive performance excellence in New Mexico. The nonprofit, 501(C)3 provides services of training, assessments, coaching, facilitations, a best practice Learning Summit and public recognition to those who have achieved various levels of performance excellence.
For information about Quality New Mexico or the 2015 Learning Summit, visit www.qualitynewmexico.org or contact Quality New Mexico at 505.944.2001.
