Letter To The Editor: Smith’s Marketplace Has Lost Yet Another Customer

Los Alamos

Smith’s Marketplace couldn’t possibly make their disdain for their customers any more clear.

As if the Visa credit card fiasco wasn’t bad enough, they have now removed both express checkout lanes, apparently under the assumption that anyone who has 15 items or less would be just as happy going through the self-checkout as an express lane.

I wonder if they ever noticed that there were always people using the express lane? I wonder if they ever watched how people struggle trying to figure out how to use the self-checkout?

If I wanted to work in a grocery store, I would apply for a job at one! I’m done with Smith’s.
I will happily buy everything I can at the Co-op and will go to the Pojoaque Supermarket for the rest.