Letter To The Editor: Metzger’s Demonstrates Excellent Customer Service

By JULIE WANGLER
Los Alamos

I find that customer service is a big part of doing business in Los Alamos. I have an example of excellent service at Metzger’s from Friday, and I could give many more examples from lots of the businesses in town on other days.

I went into Metzger’s with a jewelry box that needed new screws in order to be fixed. Clay took out one of the screws that were still in the box to make sure he was getting the right size. He then got the needed screws and proceeded to fix the box for me.

So for 41 cents, I have a beautifully fixed box. It is a pleasure doing business when businesses go above and beyond what is expected and that is commonplace in Los Alamos.

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