By JOHN DAVID JOLLEY II
Now that you had time to think over how to answer the three questions the hiring manager is trying to find out about you through Direct questions, let’s explore SBO questions.
In Situation, Behavior, and Outcome questions, you will be asked questions like: Tell about a time you did not get along with a boss or co-worker. For example an answer would be: I couldn’t get a co-worker to sign off on my work (the situation), I spent some time getting to know that co-worker and learned their objections, needs, and wants toward this work (your behavior in addressing this situation). As a result I successfully convinced the co-worker of the need to sign-off on the work and got it (the outcome).
Other questions maybe: Tell me about a time when you were most efficient in your work. Tell us about a very stressful situation, and how did you handle it? Tell us about a time you had an uncooperative employee with performance, what did you do? The point to these types of questions are an attempt by the hiring manager(s) to find out how you handle yourself in a work environment. Always answer positively, proactively, in less than two minutes.
The more you practice asking yourself how you would answer these types of questions before the interview, the more confident you will sound, with little hesitation, and which will impress the hiring manager(s).
For the interview I suggest you wear a black suit (slacks or dress for women), white shirt or blouse, and the traditional job interview red tie for men or scarf for women, and dress shoes. For a second interview, wear the same type of clothes but a yellow tie or bolder scarf that shows you have confidence and power and want the job.
Take a look at what everyone else is wearing so that if you are hired for the job, you know what type of work clothes to wear. Finally, always ask for the hiring manager(s)’s email so you can send them a thank you letter. Always respond to them within 24 hours thanking them for the job interview, summarize your work skills that you told them in the interview, and if you messed up on a question, tell them the correct answer. This letter should be short, one paragraph, and three to four sentences. A thank you letter always leaves a good impression.
If you follow these guidelines you will show confidence in yourself, and will have more successful job interviews. Good Luck, and I hope you get the job!