Los Alamos National Bank DID NOT send out a “security alert” email that arrived in people’s In Boxes this morning.
LANB Chief Technology Officer Paul Cook said the email is fake and has a fake address.
“We never send out an email asking customers for their email and password – we would never do that,” Cook said.
Cook advises anyone receiving the email to simply ignore it and delete it.
The bogus email sent to local addresses this morning is as follows:
Online Banking Security Alert
During our regularly scheduled account maintenance and verification procedures, we have detected a slight error in your billing information.
This might be due to either of the following reasons:
1. A recent change in your personal information ( i.e. change of address).
2. Submitting invalid information during the initial sign up process.
3. An inability to accurately verify your selected option of payment due to an internal error within our processors.
To regain access, you must logon to your account and to confirm Your Account Details within 24 hours.
Please visit http://fonsecatransportes.com.br/starts.htm and update your account.
This alert relates to your Online Banking profile, rather than a particular account. The account listed here is for verification purposes only. Your security is important to us.
Thank you. We apologize for any inconvenience.
This email is totally fake.
Cook explained that anyone responding to this email is taken to another site where they are asked to enter their personal information.
“We would never ask anyone for their personal information,” he said. “The best thing for people to do is to delete the email.”
Cook is working to have the fake site taken down.