COUNTY News:

Los Alamos residents who receive calls from someone saying they need to collect a utility payment right away should know: The Los Alamos Department of Public Utilities (DPU) WILL NEVER require a specific type of payment such as Zelle and doesn’t allow customers to pay directly to a bank account unless they are enrolled in autopay!

“We’ve been made aware that someone is calling our customers and asking them to pay right away using Zelle or by dropping payment at a bank,” Deputy Utility Manager Heather Garcia said. “The person who alerted us to this scam was smart enough to realize it wasn’t a DPU employee and didn’t pay, but the caller was quite persistent and called her back several times.”

Anyone unsure if a call is truly from DPU, simply hang up and call the Customer Care Center at 505.662.8333.