Los Alamos County Councilor David Izraelevitz presents a proclamation a on behalf of Council to, from left, Customer Care Service Representatives Rachel McGuire, Karen Salazar and Lisa Romero declaring Oct. 7-11 as Customer Service Week. Photo by Kirsten Laskey/ladailypost.com
Los Alamos County Council proclaimed Oct. 7-11 as Customer Service Week during its Tuesday meeting.
The highlight of the week will be a special event 1-3 p.m. Wednesday, Oct. 9 at the Municipal Building at which representatives from County departments will host informational booths in the lobby and refreshments will be served.
Councilor David Izraelevitz read the proclamation:
WHEREAS: in 1992, the U.S. Congress proclaimed Customer Service Week, a nationally recognized event celebrated annually during the first full week of October; and
WHEREAS: each year, thousands of citizens access the services and programs offered by Los Alamos County government, and for over 15 years, the Customer Care Center has been the “face” of the County – many times as a new customer’s very first interaction with local government when they move to Los Alamos; the Customer Care Center offers customers an easy-to-access phone line, e-mail address and walk in service with offices located conveniently in the lobby of the Municipal Building; and
WHEREAS: Customer service is everyone’s goal – Los Alamos County is committed to providing quality essential services, and top-notch service is a priority for every County employee; and
WHEREAS: the Council wishes to recognize the achievements of County staff in the field of customer service, and to encourage continued commitment to customer service excellence in everyday activities, services and programs;
NOW, THEREFORE, on behalf of the Council of the Incorporated County of Los Alamos, I do hereby proclaim the Week of October 7 through 11, 2019 as “CUSTOMER SERVICE WEEK” in Los Alamos County, and thank our employees for their hard work and dedication in serving the citizens of Los Alamos County.