CenturyLink services should now be restored to the townsite following Tuesday’s cut line on N.M. 4 between White Rock and Los Alamos.
Anyone still unable to connect to the internet this morning should be sure to power cycle all devices (such as modems, routers, firewalls, etc.) by unplugging the power supply, waiting a moment, and then reconnecting the power. Once the DSL light is solid green, wait for a flashing green internet light and try to access a website.
If still experiencing an interruption to service, contact CenturyLink for further assistance:
- Business customer support – https://CenturyLink.com/bizcontact
- Residential customer support – https://CenturyLink.com/contact
Other helpful links:
- CenturyLink Support – Quick and easy self-help troubleshooting and tips
- My Appointments – Check the status of a repair dispatch, reschedule, or cancel a dispatch
- Service Troubleshooter – Run line tests and self-dispatch if needed
- My CenturyLink App – Download to manage services online, setup repairs, online chat, view/pay bill and much more